The criticality of the airport services sector presumes a need to assure the fulfillment of due dates and the quality of the developed systems in order to achieve good results. That’s why Noesis settled up a solution that guarantees the quality in all the development phases of the software. The challenge was to define and customize the airport's company ALM Framework, so it becomes optimized, integrated, and user-friendly.
The implementation of the Jira Service Desk, allowed to collect and centralize user’s requests, facilitates communication with the rest of the systems and allows automatic status updates. Read this use case and discover how to improve the quality processes in order to increase their agility, effectiveness, reduce rework and prevent incidents in production.
